Human-Centered Design

Use when usability issues, accessibility gaps, or unclear journeys are blocking outcomes.

Why this matters: Human‑centered design reduces friction, increases adoption, and builds equity.

What motivates participation: Employees want to make things easier for users. This gives them the toolkit and permission.

1. Idea Collection & Co-Development (2 weeks): Participants submit ideas and refine concepts collaboratively with feedback.
2. Evaluation (1 week): Ideas are scored against the criteria to shortlist the most promising ones.
3. Top Idea Selection (1 week): Select winners, assign owners, and outline next steps for pilots.

• User insight depth (evidence of need)
• Usability and accessibility impact
• Clarity and simplicity of solution
• Feasibility within existing constraints

• Persona or job‑to‑be‑done
• Before/after journey map
• Prototype or wireframe
• Usability test plan and metrics

• Accessibility improvements for key flows
• Simplified onboarding with clearer choices

‍What are the benefits of using our topical templates?

Our ready-made templates help you launch faster and get better outcomes. Each template includes a clear challenge question, recommended phase durations, and topic-specific evaluation criteria. You’ll save setup time, boost participation with a familiar structure, and collect higher-quality ideas from day one.

Can you modify the challenge that is created from the template?

Yes—absolutely. You can change everything phase names, phase lengths, the idea collection form, evaluation criteria, branding, timelines, and more. The template is a strong starting point; you stay fully in control.

Do participants need training before joining the challenge?

No. Participation is simple and intuitive, so people can start contributing immediately. The interface guides participants through each step.

Does the challenge manager need training?

No training required. Each template creates a <strong>100% ready</strong> challenge that you can launch immediately. Managers see phase-specific tips in the UI (what to do now and how to prepare for the next phase), and our knowledge base is available for deeper guidance.